Sample Requirements

phlebotomy

Please refer to User Handbooks on the services page or within the Document finder.

 

Completion of test requests

In hospital, tests are requested electronically: using Cerner or iCare. In primary care, T-Quest should be used for electronic requesting if available. 

For all electronic request, to please ensure that: 

  • The barcode produced is aligned correctly so all information is visable
  • A barcode is placed on the sample neatly, uncreased and vertical so that analysers can read them. See the Correct labelling poster  for guidance and print in areas where this may be helpful.

Paper request forms may be used only when electronic requesting is unavailable as this causes large delays within the laboratory.

Sample identification

Three points of identification are required to enable the sample to be processed which can include the forename, surname, date of birth and identification number, however please be aware that many of our patients have similar names and if an identification number is not available please give a further identifier such as address. Due to the risks associated with inaccurate identification of a patient’s sample, laboratory staff are instructed not to take responsibility for processing samples that do not have this information and it is likely that the referrer will need to provide a further, appropriately labelled sample.

Required information

The following information are to be provided on the request form for those samples requested manually. The lack of those details within the essential column may lead to the sample being rejected or results not being available for review. 

 

Manual Request Requirements

 

Essential

Desirable

 

Sample

Forename and Surname or unique identifier

Date of Birth

OCS (Request Barcode) for electronic requests

Blood transfusion samples must be handwritten. Samples with printed labels will be rejected

Date and Time of collection

Sample type

NHS or Hospital number

Request form

OCS (Request Barcode) for electronic requests

NHS number

Hospital number

Forname and Surname or unique identifier

Gender

Patient’s location (Destination for report)

The requesting doctor (Consultant or GP)

Test required

High risk specimens should be clearly identified with a risk of infection label

Phlebotomist’s details

Clinical information

Patient’s address

Requestors contact number

 

 

 

Storage of samples

If samples cannot be transported to the laboratory immediately, they need to be stored appropriately to prevent the degradation of the sample which may affect the results. 

Please visit the service handbooks or contact the relevant laboratory for advice on best storage.

Traceability

Remember to return all completed compatibility tags or emergency blood paperwork to the lab within 24 hours of transfusion - please don’t discard them!

This also applies to Covid-19 patients.

If you have any questions, please contact the team [pptx] 2MB